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The McCallion Letters

Director of City of Mississauga Corporate Security concedes, “Citizens/kids need audio recorders.”

April 1st, 2012  

What follows is a video, complete with transcript. It includes an audio excerpt from a March 26, 2012 interview with Ken Owen, Director, City of Mississauga Facilities and Property Management (aka Director City of Mississauga Corporate Security).

Director of City of Mississauga Corporate Security concedes, “Citizens/kids need audio recorders.”

(Click here to go directly to the clip on YouTube)

[VIDEO TRANSCRIPT]
Music: Baloney Again by Mark Knopfler

MISSISSAUGAWATCH in Tim Horton’s lineup with City of Mississauga Corporate Security “677” knob unit in the mirror

It is Wednesday, March the 28th, 2012 and guess what we’ve got right behind me.

I’m in a Tim Horton’s lineup here [laughs] and the knob unit, a knob unit, right there.

Just right behind me. Look at that. [laughs] And it’s not like he can disappear because he’s trapped behind another one.

This is too good. Right there. Knob unit. Oops. Better this way.

[sighs] Yeah, you just can —actually, this funny. This is great. I’m having a great time. Let me just see. Can I get a close-up there? ‘Cuz the guy’s trapped.

Let me see. Wrong angle. There it is.

[City of Mississauga Corporate Security guard now calls up my license place on his computer console]

You followed the wrong car, pal.

[text insert 01: Audit Committee, March 17, 2008]

Mississauga Mayor Hazel McCallion:

   So, I hope that the people we hire are sensitive to the fact that
   we are dealing with the public and we should give them every
   understanding possible.

Mississauga Corporate Security Manager Jamie Hillis:

   Yes. Absolutely.

[text insert 02]

“I’ll finish my lunch since I’ve been working for 8hr’s [sic] with out [sic] any
break, then when I’m done eating I’ll tow your car so you can feel satisfied
that your tax dollars are well spent, or maybe I’ll watch you while you use
the park and give you a ticket beacuse [sic] I can”

-City of Mississauga Corporate Security guard alias “HyJynx”
blueline.ca    Sat Oct 15, 2005

[text insert 03]

“And wouldn’t you know, the next weekend I ran into him again, same bat time
same bat channel. Only this time there were 3 of us vs. him.

Lets [sic] just say that the Administration of Justice was not the one dragged
through the cement …er rather mud… yeah the soft squishy stuff.”

–City of Mississauga Corporate Security guard alias “HyJynx”
blueline.ca    Mon Dec 26, 2005

MISSISSAUGAWATCH in Tim Horton’s lineup with City of Mississauga Corporate Security “677” knob unit in the mirror

Thank you very much.

Tim Horton’s attendant

Thank you. Have a good day.

MISSISSAUGAWATCH in Tim Horton’s lineup with City of Mississauga Corporate Security “677” knob unit in the mirror

Wait a second. This is hard to do as you can imagine. There he is. Let’s see, go right there.

At least he’s not honking to say get out of the way.

Yep, I really enjoy this. Let’s just get a close-up. There it is. The guy’s getting his coffee.

You’re on video surveillance, pal.

I wonder what knob unit it is.

They have “675”, “676”, “677”, “678”.

[DIP TO WHITE]

Video of City of Mississauga Corporate Security, Election Night, Mississauga City Hall, October 25, 2010.

Mississauga Mayor Hazel McCallion:

   So, I hope that the people we hire are sensitive to the fact that
   we are dealing with the public and we should give them every
   understanding possible.

Mississauga Corporate Security Manager Jamie Hillis:

   Yes. Absolutely.

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

Then it’s just your allegation up to this point that [name deleted] said that.

MISSISSAUGAWATCH interview with Ken Owen, March 26, 2012

Yes.

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

And I’m supposed to take you and your word but I’m not supposed to take my Staff at their word.

MISSISSAUGAWATCH interview with Ken Owen, March 26, 2012

Thank you very much. Thank you very much, because that’s been my saying all along is that, and that’s why I have this stuff because when it’s your word against City Staff —a citizen’s word, especially a kid’s word against City Staff, you lose a hundred percent of the time just because of that.

That’s why I’m saying you either have to have something on audio or better yet video because if you get into a situ—

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

I am not sure why this is such a revelation.

Mississauga Mayor Hazel McCallion:

   So, I hope that the people we hire are sensitive to the fact that
   we are dealing with the public and we should give them every
   understanding possible.

Mississauga Corporate Security Manager Jamie Hillis:

   Yes. Absolutely.


Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

So that I’m a third party. This person says this and that person says that. And I’m supposed to determine without any evidence one way or another what the right story is.

MISSISSAUGAWATCH interview with Ken Owen, March 26, 2012

Yeah. And I guess—

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

I am?!

MISSISSAUGAWATCH interview with Ken Owen, March 26, 2012

No, no, no, no. What I’m saying is, I would say that the majority of complaints are like that, wouldn’t you say? Where the public don’t have an audio-recorder. They don’t have their cellphone ready.

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 28, 2012

And I would also tell you that the majority of complaints, the story that you get is not —able to be substantiated.

It is a person who is in a moment providing their recounting, usually after the fact, of what happened. And there is no evidence that what they say is absolutely true.

It’s their view of events.

MISSISSAUGAWATCH interview with Ken Owen, March 28, 2012

Uh-hm.

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

Often filtered through some other lens.

So to suggest that I should take those stories at face value and act on them is bizarre. It’s just not—

MISSISSAUGAWATCH interview with Ken Owen, March 26, 2012

Okay.

So, so basically then —yeah, no, I feel good about that.

Because it’s been something I’ve been saying is that if in a case where you have a problem with City Staff, you should be audio-recording your telephone conversation. You should be having a video-recorder going or something like that.

So that you, you, if you, you can not put yourself in a position of a He-Said/She-Said scenario. Okay? I think we can agree on that.

Ken Owen, Director, City of Mississauga Facilities/Property Management and Corporate Security, March 26, 2012

[silence]

MISSISSAUGAWATCH interview with Ken Owen, March 28, 2012

Okay. Great.

[Video. MISSISSAUGAWATCH (and finger) drives past Mississauga City Hall, March 18, 2012.]

Mississauga Mayor Hazel McCallion:

   So, I hope that the people we hire are sensitive to the fact that
   we are dealing with the public and we should give them every
   understanding possible.

Mississauga Corporate Security Manager Jamie Hillis:

   Yes. Absolutely.

 

[VIDEO TRANSCRIPT ENDS]

This blog is dedicated to the 9/10 year old girl in this City of Mississauga Corporate Security Special Occurrence Report.

SHERI-LYNN RUFFO (SLR) SHIFT SUPERVISOR: CITY OF MISSISSAUGA CORPORATE SECURITY NOVEMBER 14, 2008 BAN OF 9/10 AND 15/16 YEAR OLD FEMALES (from Mississauga Civic Centre, Living Arts Centre and Central Library

Signed,

MISSISSAUGAWATCH

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