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Mayor Hazel McCallion, “The allegations you made to me are either True or Untrue” –and a Thank You

May 13th, 2014  

This correspondence was originally sent to Mayor Hazel McCallion by email, March 17, 2014 at 8:30. It was cc’d to Crystal Greer City Clerk, Janice Baker City Manager, Gary Kent Commissioner of Corporate Services, Raj Sheth Director of Facilities and Property Management, Jason.Keddy Manager City of Mississauga Corporate Security, and Councillors Jim Tovey, Pat Mullin, Chris Fonseca, Frank Dale, Ron Starr, Nando Iannicca, Katie Mahoney, Pat Saito, Sue McFadden and George Carlson.

The complaint below in FACTUM 140317 01 against a City of Mississauga Corporate Security guard, has been used with permission and has been redacted to ensure the author’s anonymity.


 

Dear Madam Mayor,

First, hope you are well.

I already had a feeling about something positive a month ago –February 18th to be exact but I waited until today, March 17, 2014 to write and thank you.

I’ve been researching City of Mississauga municipal governance since May 2006 and I have to say that out of every single day, March 17, 2008 stands as the most important.

As it happened I attended an Audit Committee meeting that day. You, Councillors Dale, Adams and Mahoney were all in attendance.

A matter to be considered was “Proposed Corporate Policy: “Code of Conduct and Complaint Procedure for Security Staff” and part of the minutes read:

“Jamie Hillis, Manager, Security and Operations advised that the process for hiring security officers is stringent and imposes high standards. He described the cross-training provided in all positions and explained that the Training Officer is responsible for identifying training needs, including external training, i.e. police drills and report writing. Mayor McCallion stated that people hired as security officers should be sensitive to the public.”

That’s not a bad summary of the minutes, all things considered: however, Freedom of Information has drawn into question Jamie Hilllis’ claims regarding both the stringency and high standards for City of Mississauga Corporate Security (MissCorpSec) guard hiring.

For example, aside from one course with Peel Police attended by some guards, Freedom of Information could find no other evidence of “external training”.

As for MissCorpSec’s training officer being responsible for “identifying training needs” and report writing, this is the individual I’ve identified as having to share significant blame not just for the City of Mississauga Corporate Security Excel database (especially the Ethnicity field) but also for the written content entered into MissCorpSec’s Special Occurrence Reports (SORs).

But I did say that I was writing to thank you. The minutes correctly record that “Mayor McCallion stated that people hired as security officers should be sensitive to the public.”

Today marks the 7th Anniversary of you saying what I feel is the most important thing you ever said. And for that I thank you!

More specifically, video of that March 17, 2008 Audit Committee meeting shows that you turn to MissCorpSec Manager Jamie Hillis and say, “I hope that the people we hire are sensitive to the fact that we are dealing with the public and we should give them every understanding possible”.

To which Mr. Hillis responded, “Yes. Absolutely.”

Well, between me and the MissCorpSec database there was virtually no evidence of “Yes. Absolutely”.

Then to my surprise on February 18, 2014, I received an email from Raj Sheth, Director of Facilities and Property Management introducing Jason Keddy, MissCorpSec’s new Manager effective February 10, 2014.

Since the name was unfamiliar to me I knew immediately that you listened to me begging for you not to hire a new Security Manager from within. So thank you for that too!

Next. It should be no surprise that I Googled “Jason Keddy” thoroughly. I discovered that among other things he was Security Director at York University when Roy McMurtry (co-author “Roots of Youth Violence”) was appointed York’s 12th Chancellor in March 2008. I took that as a good omen.

I know it’s early but there’s a strong indication that you really did manage to deliver a Security Manager who is “sensitive to the fact that we are dealing with the public and we should give them every understanding possible”.

If Mr. Keddy is as real a deal as I hope, he will no more tolerate a goon in his Security ranks any more than I would.  Time will tell…

Last, I’m going to include an email I received just to explain the degree to which City of Mississauga Corporate Security has negatively affected people’s lives. I include it for those Councillors like Maja Prentice who believe that kids today have no problems complaining to their parents about their rights or how they’ve been treated…

FACTUM 140317 01 begins
Received via email December 14, 20…. 3:08 PM

Hello,

Today I feel compelled to email you about a family member’s personal experience in relation to a situation that has only very recently come to my attention.  And, upon performing some very rudimentary research on the subject, it didn’t take me long to find some disturbing and maddening information on the internet regarding what appears to be systemic corruption in what I thought was a first-world city, not a third-world country.  Please allow me to relay what I have learned:

My …… lived in Mississauga for … years to attend school. …… lived …………………… ……………………………… …… was a top-notch student (all instructors and school administration would easily vouch for that), and is a conscientious and law-abiding young adult.  …… no longer lives in the city, and has no desire to ever go back …………………… but, this morning (a full year after …… situation arose) …… approached me in tears because of an issue that has been bothering ……  the entire time, and which …… has only brought to my attention now.  …… would often go to …………… after spending several hours on …… schoolwork.  It was during one of these times when …… was approached by a belligerent man claiming to be a security person for the city.  ………………………… ………………… ……, when ……………  ……  was MORTIFIED.  …………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………… He demanded …… identification, and being completely naïve and terrified, …… obliged by giving it to him.  He told …………… was barred from …… …… for 30 days – with no evidence of any wrongdoing whatsoever!!!  The very, very unfortunate thing was that I happened to be in Mississauga visiting …… at that exact time, and had …… told me what had just happened to ……,  I would have ……………………………………………………………………………………………………………………………………… But, again, …… was terrified of what had just transpired, and was deathly afraid to mention it to anyone.

After seeing that many, many other people have been treated in the same way (by researching anecdotes on the internet, as well as coming upon your website), I regret very much that …… did not tell me immediately about this situation.  I would have been in City Hall in no time flat, lodging a formal complaint, but I believe it is futile at this time to bother.  …………, as I said, is extremely conscientious about being a model citizen, and it has been bothering …… for an entire year that …… reputation as such has been unjustly sullied.  …… also is worried that it will leave a permanent record somewhere for ……  Because …… lodged no complaint against the false accusation, I am hoping that this will not be the case.  I believe it would be futile, or even counterproductive, at this time to complain to the city administration over this as, at this point, I would not doubt that they would doctor the documents to lie even further about whatever this individual documented, just to be spiteful.  This is why I consider Mississauga city administration to be no better than some third-world corrupt establishment, when it doesn’t take rocket science to see that there is a problem with what’s going on on their city property by their employees or contracted services.

I don’t know if your “Mississauga Watch” still exists, or if you are still observing this situation there but, as I said, I felt compelled to convey my …… experience with what I believe to be a serious issue of abuse of authority.  My view of the city had degraded during the time my …… spent there as it was, but this has sealed my disgust with …………………………………………………………………………………………………………………………………………………………………………………………………………………………… evidence existed to support such an accusation, by third-world wanna-be cops. ………………………

FACTUM 110427: Exchange between Mayor Hazel McCallion and MISSISSAUGAWATCH during April 27, 2011 General Committee meeting. MISSISSAUGAWATCH: white. McCallion: aqua.

Mayor Hazel McCallion to MISSISSAUGAWATCH "the allegations you made to me are either True or Untrue" --April 27, 2011

FACTUM 070507: April 16, 2007 email from Mayor Hazel McCallion states emphatically, “it is because the City does not discriminate on the basis of age and ethnicity that there are no records to be found based on those categories. During Emergency Preparedness Week May 2007, MISSISSAUGAWATCH gets first easy access to City of Mississauga Corporate Security vehicles and displays.

Out of curiosity, we went to the City of Mississauga Corporate Security database secured in 2012 to examine the bans/arrests, City guards issued during Emergency Preparedness Week May 2007. The results? Total 6 bans. 5 non-white —4 of which we black. One “black ban” from all facilities was issued for 10 years by a security guard too stupid to spell “harassment” and too lazy to look it up in a dictionary just to be sure. Imagine. A 10-year ban from all facilities, with no legitimate public complaints system to appeal that ban —and you still get to pay taxes…

Emergency Preparedness Week 2007: City of Mississauga's Ethnicity/Age ban stats that week...

FACTUM 051226: City of Mississauga Corporate Security guard “HyJynx” bragged online about physically abusing “a client” along with two other security guards. So not only did City of Mississauga Security bosses lie about keeping race/ethnicity records, they dismissed the MISSISSAUGAWATCH complaint about “HyJynx” as unverifiable. Freedom of Information however, did manage to locate another abusive incident “HyJynx” bragged about and dredged up security guard name, Mike Keter.

Emergency Preparedness Week May 2007. No wonder City of Mississauga Corporate Security guards weren't happy with their first-ever scrutiny!

Signed,

MISSISSAUGAWATCH

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